daji88 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") explains how daji88 ("we", "us", "our", or "the Platform") collects, stores, uses, and protects personal data provided by or collected about users ("you", "the Player", "the User") of the daji88 website located at https://daji88.app. daji88 is an online gaming and sports betting platform primarily serving players based in Bangladesh.

By registering an account on daji88, or by continuing to access and use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not access or use the daji88 Platform.

This Policy is to be read in conjunction with the daji88 Terms and Conditions. In the event of any conflict between this Policy and the Terms and Conditions on a matter relating to personal data, this Policy shall prevail.

2. Personal Data We Collect

daji88 collects the following categories of personal data from Players:

Category	Data Types Collected	When Collected
Identity Data	Full legal name, date of birth, gender, NID or passport number	Registration & KYC verification
Contact Data	Mobile phone number, email address, residential address in Bangladesh	Registration
Financial Data	Payment method details (bKash/Nagad/Rocket account numbers, card last 4 digits), deposit and withdrawal history, account balance	First deposit & ongoing transactions
Technical Data	IP address, device type, browser type and version, operating system, session timestamps	Every site visit
Gaming Activity Data	Bets placed, games played, wagering history, bonus usage, win/loss records	During gameplay & betting
Communications Data	Support ticket content, live chat transcripts, email correspondence with daji88 staff	When you contact support
Preference Data	Language preferences, notification settings, marketing opt-in/out status	Account settings updates

daji88 applies the principle of data minimisation: we collect only the data that is strictly necessary for the purposes described in this Policy. We do not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, or health data except where specifically required by anti-money laundering (AML) or responsible gaming obligations.

3. How We Collect Your Data

daji88 collects personal data through the following methods:

• Direct submission: Information you provide when completing the registration form, submitting KYC documents, making a deposit or withdrawal, or contacting our support team.
• Automated collection: Technical data collected automatically when you access the Platform, including IP address, device identifiers, browser information, and session logs. This data is collected via server logs and cookies as described in Section 9.
• Third-party providers: Identity verification data received from our KYC partners when you submit identity documents for verification. Payment confirmation data received from payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) when you make a deposit or withdrawal.
• Fraud prevention systems: Risk signals and fraud indicators shared by our fraud detection service providers based on your device fingerprint and behavioural patterns on the Platform.

4. Why We Use Your Personal Data

daji88 processes your personal data for the following specific purposes:

• Account creation and management: To register your player account, verify your identity, and maintain your account throughout your relationship with daji88.
• Service delivery: To allow you to access the full range of daji88 services including sports betting, live casino games, and slot games.
• Payment processing: To process your deposits and withdrawals securely via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• KYC and AML compliance: To verify your identity, confirm your age (18+ only), and meet our obligations under applicable anti-money laundering and counter-terrorism financing requirements.
• Responsible gaming: To monitor gaming patterns, identify signs of problem gambling, administer deposit limits and self-exclusion requests, and meet our responsible gaming obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, and unauthorised account access.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyse aggregated usage data and improve the performance, reliability, and content of the daji88 Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and game recommendations where you have opted in to receive such communications. You may opt out at any time as described in Section 11.
• Legal compliance: To comply with our legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and resolve legal disputes.

5. Legal Basis for Processing

daji88 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to deliver the services described in the daji88 Terms and Conditions, including account management, payment processing, and gameplay facilitation.
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML requirements, responsible gaming regulations, and responses to lawful authority requests.
• Legitimate interests: Processing for fraud prevention, platform security, and internal analytics, where our legitimate interests are not overridden by your privacy rights.
• Consent: Processing for non-essential marketing communications and non-essential analytics cookies, where your explicit consent has been obtained. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

6.1 Essential Service Partners

daji88 shares your personal data only with third-party service providers that are essential to delivering our services. All such providers are contractually required to process your data only on our instructions and to maintain appropriate security measures. Categories of essential service partners include:

• Payment processors: bKash, Nagad, Rocket, Upay, and card payment networks (Visa, Mastercard) receive transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party identity verification services receive copies of your identity documents and biographical data to complete the KYC process.
• Fraud prevention providers: Risk and fraud detection systems receive technical data (IP address, device fingerprint, behavioural data) to identify and prevent fraudulent activity.
• Game studios: Third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, Microgaming, Ezugi) receive a pseudonymous player identifier and session data necessary to deliver the game experience. They do not receive your full identity or financial data.
• Cloud hosting and infrastructure providers: daji88 uses reputable cloud infrastructure providers to host the Platform and store data securely. These providers are bound by strict data processing agreements.

6.2 Legal Disclosure

daji88 may disclose your personal data to regulatory bodies, law enforcement agencies, courts, or other government authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of daji88, its players, or the public.

6.3 No Sale of Data

daji88 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is shared only as described in this Section 6.

7. Data Security

daji88 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the daji88 Platform.
• Encrypted database storage for all personal and financial data at rest.
• Role-based access controls limiting access to personal data strictly to authorised daji88 personnel who require it to perform their job functions.
• Two-factor authentication for all administrative access to daji88 internal systems.
• Regular security audits and penetration testing conducted by independent third-party security firms.
• Automated intrusion detection systems monitoring the Platform 24 hours a day, 7 days a week.

While daji88 employs industry-standard security practices, no system can be guaranteed to be completely secure. In the event of a data breach that poses a risk to your rights and freedoms, daji88 will notify affected Players and relevant authorities within a reasonable timeframe in accordance with applicable obligations.

8. Data Retention

daji88 retains your personal data for as long as your player account remains active and for a minimum of five (5) years following account closure. This retention period reflects our legal obligations under applicable anti-money laundering regulations and our legitimate interest in maintaining records for dispute resolution purposes.

Gaming activity records (bet history, transaction logs) are retained for a minimum of five (5) years from the date of the transaction. Communications records (support tickets, emails) are retained for three (3) years from the date of the communication. Technical data (server logs, IP records) is retained for twelve (12) months on a rolling basis.

Where your account has been inactive (no login, no transaction) for a continuous period of three (3) years, daji88 will apply data minimisation: non-essential personal data will be deleted or anonymised while transaction records required for legal compliance are retained in a securely archived format.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.

9. Cookies & Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device by websites you visit. daji88 uses cookies and similar technologies (local storage, session tokens) to make the Platform function correctly, remember your preferences, and gather analytics data to improve our service.

9.2 Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in, security tokens that protect against cross-site request forgery, and cookies that remember your cookie preferences. These cannot be disabled without breaking core Platform functionality.
• Analytics cookies: Used to collect aggregate, anonymised information about how players use the Platform — pages visited, session duration, most-played games, and device types. This data helps daji88 improve the Platform experience. Analytics cookies are only placed with your consent.
• Preference cookies: Store your language and display preferences so you do not need to re-enter them on each visit. Placed with your consent.

9.3 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair or prevent your ability to use the daji88 Platform. Instructions for managing cookies in common browsers are available through your browser's help documentation.

10. Your Data Rights

As a daji88 player, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data daji88 holds about you at any time. We will respond to access requests within 30 days.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected. You may update many data fields directly from within your account dashboard.
• Right to erasure: You may request that your personal data be deleted where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 8.
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances, for example while a correction request is being resolved.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format to transfer to another service provider where technically feasible.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails, analytics cookies), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on legitimate interests, including direct marketing, at any time.

11. Marketing Communications

With your consent, daji88 may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, seasonal promotions, and special offers relevant to players in Bangladesh. Common examples include welcome bonus notifications, Eid special promotions, BPL cricket betting offers, and new game launch announcements.

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any daji88 marketing email.
• Updating your notification preferences in your daji88 account dashboard.
• Sending a written opt-out request to [email protected] with the subject line "Unsubscribe".

Please allow up to 5 business days for opt-out requests to take effect across all communication channels. Opting out of marketing communications does not affect transactional communications such as deposit confirmations, withdrawal notifications, or security alerts — these are sent regardless of your marketing preference as they are essential to your use of the Platform.

12. Children's Privacy

The daji88 Platform is strictly intended for adults aged 18 years and over. daji88 does not knowingly collect personal data from any person under the age of 18. If we become aware that personal data has been collected from a person under 18, we will promptly delete that data and close the associated account.

If you are a parent or guardian and you believe that a minor may have registered an account on daji88 using false age information, please contact us immediately at [email protected] so that we may investigate and take appropriate action without delay.

13. Third-Party Links

The daji88 Platform may contain references to third-party game studios, payment providers, or service partners by name. daji88 does not operate third-party websites and is not responsible for the privacy practices of any third party. This Privacy Policy applies solely to data processed by daji88 in connection with your use of the daji88 Platform.

14. Changes to This Privacy Policy

daji88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. When material changes are made, daji88 will notify registered players via the email address on file and/or via a prominent notice on the Platform at least 14 days before the changes take effect.

The date of the most recent revision is shown at the top of this document. Your continued use of the daji88 Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of those changes. If you do not agree with any change to this Policy, you should cease using the Platform and may request account closure by contacting [email protected].

15. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way daji88 handles your personal data, please contact our Privacy Team. We are committed to resolving all data-related enquiries promptly and transparently.